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Lilybee's PartyBox | Delivery Information

 

Delivery Made Easy

We have a fixed formula for delivery no matter how much you order and we are delighted to offer free delivery for orders over $100! 

We ship anywhere in New Zealand. 

Delivery charges are:

  • NZ                               $8.30  2-4 working days
  • Overnight Courier       $12.50 Arrives on 2nd working day  
  • Rural                           $13.40  2-4 working days

All orders are sent by tracked courier door to door, once payment is received. 

Guaranteed Delivered on Time

We know it is vitally important that your items are delivered before your party. That is why we guarantee delivery times.

If you place an order and the courier does not make a delivery attempt before your party and outside the delivery time frames above, simply return the items in their original packaging and we will refund you in full for your purchase plus pay the cost of sending the items back to us. You will also qualify for 10% off your next order.

Payments

All payments are shown in New Zealand dollars and all transactions will be processed in New Zealand dollars.

Payments via PayPal 
We are pleased to offer you credit/debit card payment through the secure online payment system Paypal. Please feel free to select PayPal as your method of payment at our online checkout.

You can find more info on the PayPal system at www.paypal.com.

Payments via Online Banking
We are now also pleased to be able to accept order payments via Online Banking, please feel free to select this method of payment at our online checkout. Once this payment method has been selected and your order has been submitted, then bank account details for the complete payment of your ordered goods will be provided via the 'Payment Required' page and also via the 'Order Summary' which will be emailed to you once you have placed your order. You are then able to go ahead and arrange payment of your order. When arranging your payment via Online Banking please enter our Bank Account Number, our Account Name and your Reference Number exactly as they are all displayed on either the 'Payment Required' page or within the 'Order Summary' email which you will receive once your order has been submitted.

Online banking deposits are typically cleared on the next business day, therefore if your order is urgent we would suggest paying via PayPal in that instance in order to ensure that shipping of your order is not delayed due to your payment having not been received straightaway. Please note that we are only able to ship your order once payment of goods and shipping has been received.

Please make your payment within 7 days of placing your order as your allocated stock can only be reserved for you for 7 days. Customers with orders with an overdue payment after 7 days will be contacted to confirm whether they still want to proceed, and if so prompt payment of goods and shipping will be required before goods can be shipped, if no payment has been made after 7 days and the customer is not contactable during this time then the order will be cancelled. Please note an attempt will be made to contact a customer via email or phone so that they have the opportunity to proceed with their order if no payment has been received 7 days since ordering, if a customer is unreachable then the order will be cancelled.

Contact Us

If you have an urgent order or not sure if there is enough time to get the order delivered, please feel free to contact us anytime.

 

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